Utilihive customer stories

Customers accelerating the energy revolution with Utilihive

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ElectraLink

customer challenge

ElectraLink provides network communications and code governance services for the UK gas and electricity markets. Their Data Transfer Service (DTS) is a national data hub for all energy market participants in the UK. Through the DTS, ElectraLink has access to vast quantities of data. They realized this was an untapped and under-utilised resource. Properly harnessed, this data could become a driving force for innovation, delivering insights to British energy companies, allowing utilities to reduce their operational costs and enabling them to create new services for their customers.

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ElectraLink

metercloud solution

ElectraLink chose to pilot Greenbird’s Utilihive Platform for Innovation. The Platform was able to store all the relevant information received from participants in the UK energy market. This gave ElectraLink a ‘total process view’ of data, presenting it through the Platform’s role-based dashboard. The dashboard used configurable smart visualizations to display insights to operators. Information that had previously not been presented in a useable format was suddenly producing useful insights.

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ElectraLink

benefits with metercloud

Greenbird’s Platform for Innovation allowed ElectraLink to use the rich data they had been collecting over many years on behalf of utility companies. By analyzing that data, ElectraLink was able to see what was happening across the entire UK energy market. The new insights gained, determined where opportunities lay for ElectraLink’s utility company customers. This helped these customers to leverage their data to optimize grid operations and create new revenue streams for their businesses. Greenbird’s Utilihive service gave ElectraLink a platform for innovation.

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Smarthub

customer challenge

Smarthub is a Norwegian service provider driving the energy revolution by delivering smart metering and smart grid as a service for DSOs. They are currently delivering services to 10 DSOs. Smarthub is operating the head end system, validation of consumption values, meter data management system, and integration towards the Norwegian datahub known as Elhub. The DSOs are operating their own customer information systems, work order management systems, DMS and SCADA. To automate the smart metering value chain, Smarthub needed a multitenant integration solution with short time-to-market.

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Smarthub

metercloud solution

Greenbird was chosen to deliver Utilihive for solving to end-to-end integration for the operation of smart meters and smart grid. Prebuilt Utilihive Orchestrations supports the meter-to-cash process, commissioning and provisioning of smart meters, required asset synchronization, required integration towards the Norwegian Elhub and handling of events and alarms for DMS and SCADA. With Utilihive Ghostwriter, Smarthub could simulate the consumption readings from all planned smart meters before the rollout. All data flows are monitored with Utilihive Heartbeat.

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Smarthub

benefits with metercloud

Smarthub went live with their service offering less than three months after signing the contract on Utilihive, and could deliver instant value to the DSOs. With the subscription model of Utilihive, Smarthub incurred low upfront costs for the configuration of Utilihive. The subscription for Utilihive is based on the number of smart meters deployed, and gives Smarthub a predictable price for system integration. Since Smarthub now can seamlessly access data across the value chain, they are currently developing new insight applications for their DSOs. With Utilihive, Smarthub can drive the energy revolution with agility and a lean startup approach when launching new services.

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Nationwide Utility in Middle East

customer challenge

A nationwide utility in the Middle East is driving the energy revolution and will deploy close to one million smart meters for electricity and water. The prime contractor for all IT systems needed a system integration service for integration of the head end system, meter data management system, customer care and billing, asset management, prepaid management solution, and work order management solution.

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Nationwide Utility in Middle East

metercloud solution

Greenbird was chosen by prime IT contractor to deliver Utilihive for end-to-end integration of the smart metering value chain for the utility. Utilihive Orchestrations has out-of-the-box support for the meter-to-cash process, commissioning and provisioning of smart meters, asset synchronization, and for handling work orders. Utilihive Connectors ensure rapid connection of enterprise systems throughout the value chain.

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Nationwide Utility in Middle East

benefits with metercloud

When the prime IT contractor chose Utilihive, they removed system integration from the critical path in the project. The subscription model on Utilihive reduces risk during the project stage and have a predictable price model in production. System integration was transformed from an obstacle and into a platform for agility and innovation. The utility is now in a strong position for embracing the data economy, and for their next steps towards developing smart cities.

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Hafslund

customer challenge

Hafslund, Norway’s biggest DSO, was planning a digital transformation and a large-scale rollout with 700,000 smart meters. Hafslund was allocating major investments into new IT systems, which could turn smart meter readings and smart grid data into real assets for the company. They had to verify that all business processes in the meter-to-cash value chain were performing as expected before the rollout of the smart meters started.

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Hafslund

metercloud solution

Hafslund chose Utilihive Ghostwriter for simulating the output from their 700,000 planned smart meters. Utilihive Ghostwriter emulates the interface for the head end system from the meter vendor Aidon. Hafslund could run simulations with realistic consumption values from 700,000 smart meters. It is possible to test scenarios with missing readings from the smart meters and to define areas with power outages at given times.

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Hafslund

benefits with metercloud

By utilizing Utilihive Ghostwriter for simulation of their planned smart meters, they could perform end-to-end testing of the smart metering value chain. Hafslund revealed several bottlenecks and performance issues early in their smart metering project. Early detection ensured that all systems and system integrations could be optimized before the actual smart meter rollout started. Hafslund significantly reduced the risk for a situation with failing billing after the smart meters was rolled out.