Solutions

Master Data Management

greenbird develops solutions for master-data management and master-data synchronization based on integration technologies and service oriented archiecture (SOA) principles. Typical scenarios include:

• Customer catalogue or total view of the customer: Customer master
• Employee register or user catalogue: Employee master
• Product catalogue: Product master
• Order management

Process Integration

greenbird implements solutions for process integration, business process automation and workflows. Typical scenarios include:

• Optimizing of customer service and claims-handling processes
• Automation of sales-, proposal-, order- or provisioning processes
• Automation of work-order management, booking and mobile solutions.
• Monitoring, measurements and benchmarking of performance and quality of business processes
• Modeling and documentation of business processes

Portal Integration

greenbird specifies, designs, and implements integration centric and transaction oriented multichanne solutions directed at private- or business customers (B2C, intranet), partners (B2B, extranet) or e.g. claims handlers (B2E, intranet). Typical scenarios include:

• Self-service solutions for customers, partners and employees
• Web-based claims-handling applications and integrated portals
• Multichannel transaction portals and mobile applications (smartphone, PDA, iPhone, Android)

Partner Integration

greenbird specifies, designs, and implements solutions for partner integration and electronic cooperation and coordination across organizational boundaries. Typical scenarios include:

• B2B- integration for finance and insurance: Exchange of pension data
• B2B-integration for energy: Exchange of invoice data, meter values, switch of power suppliers or online look-up in meter-data registers.
• B2B-integration for shipping: Exchange of crewing information. Integration middleware technology

Application Integration

greenbird implements solutions for service oriented system integration (SOI, SOA) in order to optimize data flow between applications, improve data quality, simplify integration architecture and stabilize integration operations. Integration technology, ESB platforms and interfaces

• Open source platforms, e.g. jBossESB, MuleESB, Fuse / ServiceMix, GlassFish
• Commercial platforms, e.g. Oracle SOA Suite, IBM Websphere ProcessServer / ESB, SUN jCAPS, webMethods or MS Biztalk
• ERP systems e.g. SAP, ORACLE Applications, Microsoft Dynamics, IFS, Agresso, etc.
• CRM- solutions e.g. ORACLE Siebel, Microsoft CRM or other CIS
• Business applications e.g. billing systems, GIS, order management
• CICS integration and transaction monitors